Privacy Policy

Last Updated: February 3, 2026

1. Introduction

Ganakys Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. This policy complies with GDPR, CCPA, and other applicable data protection laws.

2. Information We Collect

Personal Information

We collect information that you provide directly to us:

  • Name and email address (required for account creation)
  • Payment information (processed securely through Razorpay)
  • Profile information (optional avatar, bio)
  • Communications with us (support emails, feedback)

Usage Information

We automatically collect certain information about your interaction with the Service:

  • Course progress and completion data
  • Video viewing statistics
  • Login timestamps and activity logs
  • Device information (browser type, operating system)
  • IP address and approximate location

Cookies and Tracking

We use cookies and similar technologies for:

  • Authentication and session management
  • Remembering your preferences
  • Analytics and performance monitoring
  • Security and fraud prevention

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Service
  • Process payments and manage subscriptions
  • Send important updates and notifications
  • Respond to your comments and questions
  • Detect and prevent fraud and abuse
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do NOT sell your personal information. We may share your information with:

  • Service Providers: Razorpay for payment processing, email service providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit (HTTPS/TLS)
  • Secure password hashing (bcrypt)
  • Regular security audits and updates
  • Access controls and authentication
  • Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

7. Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing of your personal data
  • Restriction: Request restriction of processing
  • Withdraw Consent: Withdraw consent for data processing

To exercise these rights, contact us at privacy@ganakys.academy

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: privacy@ganakys.academy
Address: Ganakys Academy, [Your Business Address]