Privacy Policy

Last updated: March 11, 2026

1. Introduction

Ganakys Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our free learning platform. By accessing or using Ganakys Academy, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information that you provide directly to us, as well as information generated through your use of our platform:

Account Information

When you create an account, we collect your name, email address, and password. You may optionally provide a profile photo and bio.

Learning Progress

We track your course enrollments, lesson completions, quiz scores, certificates earned, and time spent on the platform to provide a personalized learning experience.

Usage Data

We automatically collect device information, IP address, browser type, pages visited, and interaction data to improve our platform.

3. Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

  • Session Cookies: Essential for keeping you logged in and maintaining your session state.
  • Preference Cookies: Remember your settings such as theme preference, language, and display options.
  • Analytics Cookies: Help us understand how users interact with our platform so we can improve the learning experience.

You can control cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality.

4. Third-Party Services

We integrate with the following third-party services:

  • Analytics: We use analytics services to monitor platform performance and user engagement. These services may collect anonymized usage data.
  • Payment Processing: Subscription payments are processed by Razorpay. We do not store your payment card details. Razorpay's privacy policy governs how they handle your payment information.
  • Email Services: We use third-party email providers to send transactional emails such as account verification, password resets, and course updates.

5. How We Use Your Information

  • Provide, maintain, and improve our learning platform
  • Personalize your learning experience and recommend courses
  • Process transactions and send related communications
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage trends to improve the platform
  • Detect, prevent, and address technical issues or fraud

6. Data Retention and Deletion

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at privacy@ganakys.com. Upon receiving a deletion request, we will remove your personal data within 30 days, except where retention is required by law. Anonymized and aggregated data that cannot identify you may be retained for analytics purposes.

7. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), secure password hashing, and access controls. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security of your data.

8. Your Rights (GDPR/CCPA)

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data ("right to be forgotten").
  • Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to processing of your data for certain purposes.
  • Opt-Out of Sale: Under CCPA, California residents may opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us at privacy@ganakys.com. We will respond within 30 days.

9. Children's Privacy

Our platform is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: privacy@ganakys.com